Expect is a registered, not for profit company, offering a range of social care services in the North West of England and North Wales to vulnerable people. We offer support to people who have Learning Disabilities, Mental Health Issues, Dementia, Autistic Spectrum Disorders, Acquired Brain Injuries, Personality Disorders and other Complex needs.
Initially named South Sefton Mental Health Housing Group Ltd, the charity is proud to have provided services to the people of the Metropolitan Borough of Sefton since March 1989. The CQC registered charity was born out of an imperative to move people with Learning Disabilities and Mental Health Problems from large instituations, where they had lived for many years, and to provide them with supported accommodation closer to their communities of origin.
Now named Expect Limited, we continue to offer Residential, Supported Living and Day Care, including Domiciliary services to adults experiencing a range of vulnerabilities.
To improve the quality of life and independence of people living with learning disabilities and or experiencing mental health problems. Services will be delivered by a well trained, experienced and supportive team whose primary aim is to go the extra mile in providing quality and flexible support in a way that promotes and enables independence and choice.
Empathy - Expect will endeavour to identify with the aspirations, concerns, and difficulties of the people we work with in order to better understand their wishes and feelings.
eXtra mile - Expect has developed a well-earned reputation with commissioners, service users and relatives for perseverance and tenacity when providing services to people living with a learning disability and/or experiencing Mental Health problems. This, succinctly summed up as “going the extra mile”, is at the heart of our service development.
Partnership - Expect works in partnership and collaboration with people we support, their relatives, commissioning agencies and other like-minded voluntary, community and faith sector organisations and groups.
Empowerment - Expect will support and encourage the people it works with to make difficult, sometimes challenging, but safe decisions in relation to all aspects of their lives. Peoples' independence will be fostered, as will their retention of links with their communities.
Compassion - Expect will strive to understand the individual needs of the people we work with and be driven by a desire to help. This will be demonstrated by our actions and behaviours.
Truthfulness - Expect will be open and straightforward in its dialogue with service users, their relatives and staff in order to ensure that quality of care, transparency and honesty underpin all its actions.
Expect Limited is a Registered Charity, No. 701331. Expect is a company Limited by Guarantee, No. 2357285. Registered in England, U.K. Registered Office: 151 Stanley Road, Bootle, Merseyside, L20 3DL.